JK Home Improvement respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains the types of information we may collect through our website, www.jkhomeimprovement.com, how we use that information, and the choices available to you.

By using our website or submitting information through our online forms, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information when you:

• Complete or submit a contact form or request a free estimate.

• Request information about siding, roofing, gutters, doors, windows, or other home improvement services.

• Schedule an in-home consultation or project assessment.

• Subscribe to receive email updates or other communications.

• Contact us by phone, email, or through our website.

• Communicate with us through an online chat feature or other digital communication tool, if available.

• Otherwise voluntarily provide information to us.

The information we collect may include:

Personal Information

Your name, email address, telephone number, mailing address, property address, and other contact information you choose to provide.

Project and Service Inquiry Information

Information relating to your home improvement needs, including the type of project, property location, requested services, project details, preferred scheduling information, and other details necessary to provide an estimate or coordinate services.

You may also choose to provide photographs, measurements, descriptions of your property, or other information that helps us better understand your project.

We encourage you not to submit confidential financial information, government identification numbers, or other highly sensitive personal information through general website forms or unsecured email.

Communication Information

Messages, questions, feedback, estimate requests, project inquiries, and other information included in your communications with us.

If you interact with an automated chat assistant or other website communication tool, information you provide during those interactions may be collected and used to respond to your inquiry and facilitate follow-up communications.

Technical Information

When you visit our website, certain technical information may be collected automatically, including:

• Your Internet Protocol (IP) address.

• Browser type and version.

• Device type and operating system.

• Pages viewed and actions taken on the website.

• Referring website or search engine.

• Approximate geographic location.

• Date, time, and duration of your visit.

This information helps us understand how visitors use our website and improve its functionality, security, and performance.

How We Use Your Information

We may use the information we collect to:

• Respond to questions, contact requests, and service inquiries.

• Provide information about our home improvement services.

• Schedule consultations, property assessments, and free estimates.

• Prepare estimates, proposals, and project recommendations.

• Communicate with you regarding siding, roofing, gutters, doors, windows, or other home improvement projects.

• Coordinate scheduling, installation, project updates, and follow-up services.

• Provide customer service and respond to warranty or service-related questions.

• Maintain customer, project, and business records.

• Send occasional updates, helpful information, or promotional communications when permitted by law.

• Improve our website, services, and customer experience.

• Evaluate website traffic, marketing effectiveness, and visitor engagement.

• Protect the security and operation of our website.

• Detect or prevent fraud, misuse, or other unlawful activity.

• Meet applicable legal, regulatory, tax, insurance, or recordkeeping requirements.

We use your information for legitimate business purposes, to fulfill your requests, or as otherwise permitted or required by applicable law.

Sharing Your Information

JK Home Improvement does not sell or rent personal information to third parties for their independent marketing purposes.

We may share information when reasonably necessary with:

• Website hosting, maintenance, and technology providers.

• Email, telephone, and communication service providers.

• Customer relationship management (CRM), scheduling, and estimate management providers.

• Analytics, advertising, and website performance providers.

• Marketing and digital service providers assisting with our website and customer communications.

• Contractors, subcontractors, suppliers, manufacturers, or other service providers assisting with home improvement projects.

• Professional advisers, such as attorneys, accountants, or insurance providers.

• Government agencies, regulatory authorities, or law enforcement when required by law.

• Other parties when necessary to protect the rights, safety, security, or property of JK Home Improvement, our customers, or others.

Third-party service providers may process information on our behalf to perform services and are subject to applicable legal and contractual obligations.

Certain advertising and analytics technologies may also disclose information to third-party platforms through cookies or similar tracking methods, as described below.

Email Communications

When you choose to receive emails from JK Home Improvement, we may send service-related communications, project updates, announcements, helpful home improvement resources, special offers, or other relevant information.

You may unsubscribe from promotional email communications at any time by using the unsubscribe link included in the email, when available, or by contacting us directly.

Even if you unsubscribe from promotional communications, you may continue to receive necessary non-promotional messages relating to an estimate request, scheduled appointment, active project, warranty inquiry, or other service-related matter.

Data Protection

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or loss.

These safeguards may include secure website connections, access controls, website security measures, and other reasonable practices appropriate to the information we collect.

However, no website, internet transmission, or electronic storage method can be guaranteed to be completely secure.

We encourage you to use care when submitting information electronically and to avoid sending highly sensitive personal or financial information through unsecured email or general website contact forms.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Enable essential website functions.

• Remember visitor preferences.

• Improve website usability and performance.

• Understand how visitors interact with our website.

• Measure website traffic, engagement, and activity.

• Evaluate the effectiveness of our marketing campaigns.

• Support analytics, advertising, and marketing efforts.

Cookies are small files stored on your device when you visit a website. Some cookies are necessary for the website to function properly, while others help us understand visitor behavior and improve the website experience.

Our website may use third-party analytics or advertising tools, including services provided by Google or other technology providers. These tools may collect information about website visits, interactions, and general browsing activity in accordance with their own privacy policies.

You may adjust your browser settings to block or delete cookies. Disabling cookies may affect the functionality of certain parts of the website.

Where required by applicable law, we will provide appropriate choices regarding non-essential cookies and tracking technologies.

Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services, including:

• Mapping and location services.

• Social media platforms.

• Online review and testimonial platforms.

• Video and multimedia services.

• Website analytics and advertising services.

• Online chat or automated customer communication tools.

• Scheduling, contact form, and customer management services.

• Manufacturer, supplier, and product information websites.

These third parties may collect or process information according to their own privacy policies and terms of service.

JK Home Improvement is not responsible for the privacy, security, or content practices of third-party websites or services that we do not control.

We encourage you to review the privacy policies of any third-party websites or services you access.

Data Retention

We may retain personal information for as long as reasonably necessary to:

• Respond to inquiries and provide requested information.

• Prepare and maintain estimates, proposals, and project records.

• Coordinate and complete home improvement projects.

• Provide customer service, warranty assistance, or project-related follow-up.

• Maintain customer and business communication records.

• Meet legal, regulatory, licensing, tax, insurance, or contractual obligations.

• Resolve disputes or address customer concerns.

• Protect our legal rights.

• Maintain the security and integrity of our business operations.

The length of time we retain information may vary depending on the nature of the information, the services provided, and applicable legal or business requirements.

When personal information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it in accordance with our record-retention practices.

Your Choices and Rights

Depending on applicable law and the circumstances, you may have the right to:

• Request access to the personal information we maintain about you.

• Request that inaccurate or incomplete information be corrected.

• Request deletion of certain personal information.

• Ask questions about how your information is collected, used, or shared.

• Opt out of promotional email communications.

• Manage certain cookie and tracking preferences through your browser or available website controls.

• Withdraw consent when processing is based on your consent.

Some requests may be limited by legal, regulatory, recordkeeping, contractual, or operational requirements.

To submit a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before completing certain requests to help protect your information from unauthorized access or disclosure.

Children's Privacy

Our website is intended for homeowners and individuals seeking information about home improvement services. It is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 through our website.

If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, technology, business practices, or applicable legal obligations.

Any revisions will be posted on this page, and the "Last Updated" date will be updated accordingly.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect personal information.

Contact Information

For questions, concerns, or requests regarding this Privacy Policy, please contact:

JK Home Improvement
9445 Stonehouse
Livonia, MI 48150

Phone: (734) 838-4511
Website: www.jkhomeimprovement.com